Reference

Explore How 7c3 Handles Your Privacy

At 7c3, your personal data belongs to you — we collect only what we need to run your account, process deposits via UPI, Paytm or PhonePe, and keep…

Data TransparencyAccount SecurityIndian Law AlignmentYour Deletion RightsDirect Contact Path
7c3 Explore How 7c3 Handles Your Privacy
REACH OUR PRIVACY TEAM

Open a Data Request With Us Directly

Email Privacy Desk Send your data-access, correction or deletion request to our dedicated privacy email. We aim to acknowledge your message within 24 hours and resolve it within 30 days as required by applicable law.
Live Chat Channel Start a live chat on 7c3.club and ask to be connected to the privacy team. Our agents are available around the clock and can escalate your query to the data-handling team without delay.
In-Account Support Ticket Log in to your 7c3 account, head to the Help section and raise a support ticket tagged as a privacy matter. This creates a traceable reference number so you can follow the status of your request.
HOW WE PROTECT YOUR DATA

See the Six Pillars of Our Data Handling

Every layer of our data practice — from the moment you open your account to the day you ask us to close it — is designed around limiting what we hold and…

Data Collection Limits

We collect only the fields necessary to run your account: name, email, mobile number, date of birth and payment reference IDs from UPI, Paytm or PhonePe. No additional profiling data is gathered without your explicit consent.

Cookie Handling

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly on your device. You can disable non-essential cookies through your browser settings at any time without losing access to your account.

Account Security Measures

Passwords are stored using one-way hashing. Login attempts trigger rate limiting after repeated failures, and any new device login sends a verification prompt to your registered email or mobile number before access is granted.

Retention Schedule

Transaction records are kept for the period required by applicable Indian financial regulations and then securely deleted. Account profile data is removed within 60 days of a verified account-closure request, except where a legal hold applies.

Your Access and Correction Rights

You can request a copy of all personal data we hold on your account at any time. If any detail is inaccurate — such as a phone number or address — write to our privacy desk and we will correct it within the resolution window set by applicable law.

Third-Party Processors

A limited set of processors — payment gateways handling UPI and Paytm flows, and our cloud-hosting provider — access your data solely to deliver the service. Each processor is bound by a data-processing agreement that mirrors the protections in this policy.

Check the Answers to Common Privacy Questions

If you have a question about your data that is not covered here, contact our privacy desk directly via the channels listed above. The answers below address the requests we receive most often from account holders in India.

We collect your full name, email address, mobile number and date of birth at registration. Once you add a payment method, we store only the reference identifiers returned by UPI, Paytm or PhonePe — never your full card or bank credentials.

Raise a data-access request through the privacy desk email or via an in-account support ticket. Tag your request as a privacy matter so it is routed correctly. We will send a structured copy of your data within the timeframe required by applicable law.

Yes. Submit a deletion request to our privacy desk. We will remove your profile and transaction history within 60 days, except for records we are legally required to retain under Indian financial regulations for the statutory period.

No. We do not sell or rent your personal data to advertisers or marketing companies. Data is shared only with processors who deliver our core service — payment gateways and our hosting provider — under strict contractual obligations.

Transaction records are retained for the period mandated by applicable Indian financial and tax regulations. After that statutory period expires, they are deleted from our systems using secure erasure procedures that prevent recovery.

We use essential session cookies and optional analytics cookies. You can accept or decline non-essential cookies via the banner shown on your first visit, or adjust your browser settings at any time. Disabling analytics cookies does not affect your account access.

Contact our privacy desk by email or live chat with the details of your concern. If you are not satisfied with our response, you have the right to escalate the matter to the relevant data-protection authority under applicable Indian law.