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Understand the Terms That Govern Your Account

These terms and conditions set out the full agreement between you and 7c3 — covering account creation, fund management via UPI, Paytm and PhonePe, gameplay rules and how…

Applies to all account holdersGoverned by local law where you accessCovers deposits, withdrawals and gameplay
7c3 Understand the Terms That Govern Your Account
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you wish to raise a dispute under the terms, our support team is available around the clock through the channels below.

Live Chat Open the live chat window directly from your account dashboard to raise a terms query. Agents handling terms enquiries are available 24 hours a day, seven days a week.
Email Support Send a detailed message to our support address for written terms correspondence. We respond with a documented answer within 48 hours and keep a record of all communications.
Help Centre Our help centre houses a searchable archive of terms clarifications, policy change logs and account-rule explanations so you can check common questions without waiting for an agent.
HOW WE HANDLE THIS

Explore How 7c3 Applies These Terms

We apply these terms consistently across every account, every transaction and every dispute. The six areas below explain exactly how we manage data, security, account records and your right to request changes…

Account Data Handling

We store only the account data necessary to operate your wallet, verify your identity and process payments via UPI or Paytm. Data is encrypted at rest and in transit using current-generation protocols.

Cookie Policy Under These Terms

Cookies we set are limited to session management, fraud detection and payment-flow continuity. You can manage cookie preferences through your browser; blocking functional cookies may affect deposit and withdrawal processes.

Account Security Obligations

Under these terms, you are responsible for keeping your login credentials confidential. If you suspect unauthorised access, contact support immediately via live chat so we can freeze the account and investigate.

Data Retention Period

We retain your account records for the period required by applicable financial and gaming regulations in your jurisdiction. Once that period expires, personal data is deleted or anonymised in line with our data policy.

Your Right to Request Changes

You may request a correction to any inaccurate personal data we hold by contacting support via email. We will verify your identity before making any amendment and confirm the change in writing within 14 days.

Disputes and Escalation Path

If a terms dispute cannot be resolved through live chat or email, you may escalate by submitting a formal written complaint. We document every stage of the dispute process and provide a final decision within 30 days.

Find Answers to Common Terms Queries

These questions cover the situations account holders ask about most when reading the terms and conditions on 7c3. If your question is not listed here, reach out to support through live chat or email for a direct answer.

Yes — the terms cover all activity on your account including sports wagers, live table rounds and slot sessions. Game-specific rules published in individual game interfaces are supplementary and must be read alongside these terms.

We retain transaction records and identity documents for the period required by local financial regulations in your jurisdiction. After that statutory period, personal data is deleted or anonymised. You can request a copy before closure.

We aim to notify you of material changes via email or an in-account notification before the change takes effect. Continuing to use your account after the effective date constitutes acceptance of the updated terms.

Contact support via live chat or email within 30 days of the disputed event. Provide your account number, transaction reference and a clear description. We document and investigate every dispute and respond with a formal outcome.

Deposits via UPI, Paytm and PhonePe are subject to the same account terms plus the payment provider's own conditions. You agree to both sets of terms when you select a payment method at the deposit screen.

Access to 7c3 depends on local law and is available only where local law permits. If access becomes restricted in your region after account creation, we will process any withdrawal of cleared funds in line with these terms.

Send a correction request to our support email with your account number and the specific data you believe is inaccurate. We verify your identity first, then confirm any amendment in writing within 14 days of the verified request.